Using Lean Sigma has often been labelled as a tool to increase productivity and success within the manufacturing industry, but many people are now coming round to the fact that this revolutionary method of training can be used for any business and indeed public sector area. Just because an industry is not focused on making a profit does not mean that they cannot strive harder to be more effective and this is where Lean Sigma training can really come into play.
Lean Sigma is effectively a management strategy for businesses that was originally developed by giant telecommunications group Motorola back in the mid 1980’s, sending a new buzz through America by offering a new management technique for all types of businesses.
When using Lean Sigma for business and public sector organisations, you scrutinise the activities of the business, defining what “adds value” to the customer (or the public) & eliminating what does not. Following Lean Sigma methodology identifies the defects within the process or hierarchy and then uses various strategies to combat these issues, often using statistics and analytics to try and identify & provide evidence based solutions.
There on, the value added & required processes need to run consistently to make the business or organisation run reliably and profitably.
Although Lean Sigma has most commonly been used in the manufacturing environment, when it comes to the public sector it can also have a massive influence, because this type of management strategy is ideal for indentifying defects in the running of any organisation, institution or business and then developing methods to not only fix these defects but to also do things differently, therefore increasing the efficiency of the public sector organisation.
Although the term and methodology of Lean Sigma has long been established within manufacturing, it can be used in any environment, because the main aim of the whole theory is to reduce time spent in activity that is not needed or required by the end customer, & that they are not willing to pay for. The time & effort saved can be invested in doing the valuable activity in a more consistent & productive manner.